Shipping Policy – Lumora Mart

Last Updated: June 2026

Welcome to Lumora Mart. We are committed to delivering your orders quickly and safely. Please read our shipping policy below.

Order Processing

• All orders are processed within 1-2 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• During high-demand periods, processing times may be slightly delayed.

Shipping Time

• We offer shipping across India.

• Estimated delivery time is 5-7 business days from the date of dispatch.

• Delivery times may vary depending on your location and courier service availability.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can use the tracking number to monitor your shipment's progress.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Public holidays

• Natural disasters

• Courier service disruptions

• Incorrect shipping information provided by the customer

Incorrect Address

Customers are responsible for providing accurate shipping details. Lumora Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: silashanzlikrgg13@gmail.com

Store Name: Lumora Mart

Thank you for shopping with Lumora Mart. We appreciate your trust and support. 🚚✨